PRIVACY POLICY
Last updated: 23.04.2026
This privacy policy describes how terraxu.com ("the Site") collects, uses, and protects personal data submitted through this website, in accordance with the General Data Protection Regulation (GDPR) — Regulation (EU) 2016/679 — and applicable Polish data protection law.
Data Controller
Xue Xu, professionally known as Terra Xu c/o Oruga Holding Sp. z o.o. (trading as Oruga Group)
Aleja "Solidarności" 117 / M.1, 00-140 Warszawa, Polska
Email: hello@terraxu.com
Scope
This privacy policy applies only to personal data submitted through the contact form on terraxu.com. It does not cover data processing by Oruga Holding Sp. z o.o. or any of its affiliated brands in connection with professional services provided by the Data Controller in her capacity as an employee of Oruga Holding Sp. z o.o. For matters related to services provided by the firm, please refer to the firm's own privacy policy.
What Data I Collect
When you submit the contact form on this Site, I collect: your name, email address, organization name (if provided), the nature of your inquiry, and the content of your message. Beyond this, the Site uses only the essential cookies required by the Squarespace platform to ensure basic functionality. No tracking cookies, advertising cookies, or behavioral analytics are used.
How I Use Your Data
Data submitted through the contact form is used solely to respond to your inquiry. I do not sell, share, or transfer your personal data to third parties, except where required by law.
Legal Basis for Processing
The legal basis for processing your personal data is Article 6(1)(f) of the GDPR — legitimate interest, specifically responding to inquiries voluntarily submitted to me through the Site. By submitting the contact form, you consent to this processing.
Data Retention
Contact form submissions are retained only for the duration necessary to respond to and follow up on your inquiry, and are deleted within 12 months of the last communication, unless a longer retention period is required by law or agreed with you for an ongoing matter.
Your Rights Under GDPR
You have the right to:
Request access to the personal data I hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (the "right to be forgotten")
Restrict or object to the processing of your data
Request data portability (receive your data in a structured, commonly used format)
Withdraw consent at any time where processing is based on consent
Lodge a complaint with the President of the Office for Personal Data Protection (Prezes Urzędu Ochrony Danych Osobowych, UODO) in Poland
To exercise any of these rights, contact: hello@terraxu.com
Cookies
This Site uses only essential cookies required by the Squarespace platform to ensure basic website functionality. No tracking, advertising, or analytics cookies are used. By continuing to use the Site, you accept these essential cookies.
Third-Party Services
This website is hosted on Squarespace, Inc., which processes certain technical data necessary to deliver the Site. Squarespace's own data processing practices are governed by their privacy policy, available at squarespace.com/privacy.
Changes to This Policy
I may update this privacy policy from time to time to reflect changes in law or in how the Site operates. The "Last updated" date at the top of this page will indicate when the policy was most recently revised.
Contact
For any questions about this privacy policy or about how your personal data is handled, please contact: hello@terraxu.com